What our customers say

Real customers, in their own words, unedited.

Every review here comes from a Judge.me email sent after an order shipped. We copy them across word for word, typos and all. Ben and Chris.

4.9 from 242 reviews

Ben and Chris talking courtside

What people say about us

Shop reviews in their own words. Ben and Chris answer every email, so these are the ones we read first.

Very professional and extremely happy with the whole experience!

I recently ordered some items from another store and, after a week of hearing nothing, I had to reach out myself, only to find out the items were on backorder. After waiting another week with no updates, I ended up requesting a refund.

My experience with Pickd was completely different! Straight after placing my order, I received an order confirmation, followed by delivery updates and even a lovely personal message from Ben and Chris.

It’s the little things like this that make a big difference. Great communication, excellent customer service and a genuinely professional experience from start to finish.

Highly recommend Pickd! This definitely won’t be my last purchase from them
Photo attached by Rayalchaar to their review
Rayalchaar
I’ve purchased several paddles from Chris and Ben who always provide exceptional service, pricing, and expertise. Would highly recommend pickld to anyone looking for equipment and advice.
Adam
Great customer service. I always get updates regarding my order and delivery so I don’t have to worry about it. Great work team!
MalouVerified buyer
First time buying a paddle from Pickld and the experience couldn't have been easier and smoother. The boys know their stuff and really look after their customers with their friendly and informative service. Highly recommend.
ArchieVerified buyer
Picked up racket in Hornsby by arrangement. All good.
ColinVerified buyer
Efficient and effective delivery
MickVerified buyer
These boys provided an extremely easy transaction process from shop to door. Would definitely purchase equipment from here again.
RileyVerified buyer
Easy to navigate website. Good selection of paddles and gear. Fast delivery.
WoodyVerified buyer
Smoth transaction
RoxanVerified buyer
great customer service.
alexVerified buyer
Great selection of paddles, quick dispatch and delivery. Definitely recommend!
JarrodVerified buyer
Quick delivery. Good communication between purchase and delivery.
ChrisVerified buyer
Great experience, incredibly fast delivery time, everything was packed and packaged properly & items we bought were awesome. Loving the j2 and hesacore, grip tape and weights are also really great value! Thanks guys!
Photo attached by Ma to their review
MaVerified buyer
Insanely quick shipping, very good service and happy with the product
GemmaVerified buyer
easy ordering process quick delivery
MichaelVerified buyer
Bought 2 pickleball paddles with them. Got them as advertised. Plenty of options to choose from . Easy smooth transaction. The best pickleball shop . fair pricing. Customer service is superb. Highly recommend. 10/10 starts
Photo attached by Robert to their review
RobertVerified buyer
OUR OWN LINE

The gear we made ourselves

Pickleball Labs is our own line. When Ben and Chris wanted something for our own training and could not buy it anywhere, we made it. Small range, no marketing budget, built to get used.

Shop Pickleball Labs

This is a young line. A rating shows on a card once that product has real reviews, and not before.

What people said about the gear

A selection of the product reviews, exactly as they were written. We do not tidy the typos.

Exactly what I was after and as described. Elite level grit, great stability and a softer less poppy feel has helped transform my game to be more confident in the kitchen and on resets. Coming from a tennis background, I generate sufficient power and was in fact holding back on shots with my previous power paddle. With this JB2, I can have a full swing and it'll still go in, with so much dip/spin! Retail experience was flawless from Pickld. Super fast trackable shipping.
JWVerified buyerNovember 2026
11SIX24 Ultré Jelly Bean 2 Pickleball Paddle
Great paddle. Great price
JasonVerified buyerNovember 2026
Spartus Spitfire Elongated 16mm Pickleball Paddle
Love the design and fit.
LanceVerified buyerNovember 2026
Pickld Throw Up Tee, Limited Edition
Absolute beast of a paddle regardless of price point!
RhuelVerified buyerNovember 2026
Spartus Spitfire Standard Widebody 16mm Pickleball Paddle
Great paddle, as an all rounder, or especially for spin. Love it!
StacyVerified buyerNovember 2026
Pickleball Labs - Paddle Cover
I’m fairly new to the sport and haven’t sampled a great number of racquets, but this one plays awesome. I am learning and progressing very quickly and I find it has excellent control.
Comparing to a few other bats, I think bang for bucks it’s a bloody good choice
PalVerified buyerNovember 2026
Luzz Cannon XPP Pickleball Paddle
Great padel for its price. The weight is perfect. I was using the original before ALW Franklin c45 and I almost don’t need to adjust at all. My husband who loves spin shots also likes it. I highly recommend this padel.
Photo attached by Malou to this review Photo attached by Malou to this review
MalouVerified buyerNovember 2026
Spartus Spitfire Elongated 16mm Pickleball Paddle
Nice starter paddle. Light, good spin and a bit of pop.
DarrellVerified buyerNovember 2026
Six Zero Quartz Pickleball Paddle
So far great
DanielVerified buyerNovember 2026
Honolulu Pickleball | J2CR Crystal Blue Endurance Surface | Regular Handle
All the hype is definitely well deserved, it's a brilliant paddle, lightweight but with great pop and elite spin and at the crazy price it's incredible value. Highly recommend and would definitely buy again. The boys at Pickld were so great to deal with, friendly and informative.
ArchieVerified buyerNovember 2026
Spartus Spitfire Elongated 16mm Pickleball Paddle
Amazing paddle! I'm a fairly new player, upgrading from a Luzz Original. Immediate improvement in my game, more power, more control, more spin. Loving it!
Photo attached by Fook to this review Photo attached by Fook to this review
FookVerified buyerNovember 2026
Spartus Spitfire Standard Widebody 16mm Pickleball Paddle
Prompt delivery and great product. Easily one of the best balls to play with indoor on timber floors.
NicholasVerified buyerNovember 2026
Franklin X-26 Indoor Pickleballs - 3 Pack - Lime Green
It's a close second to my Spitfire. A very thonky paddle with great grit that lasts pretty well under normal play.
onthegoh.pbVerified buyerNovember 2026
Enhance MPP Turbo ArmorGrit 16mm Elongated Pickleball Paddle
So far so good as a a first timer
StacyVerified buyerNovember 2026
Enhance MPP Turbo ArmorGrit 16mm Widebody Pickleball Paddle
Lots of spin that keeps full blooded drives and serves in the court. Consistent response for 3rd ball drops. Very light makes for fast exchanges at the net.
ColinVerified buyerNovember 2026
Luzz Glider 2026 Pickleball Paddle - Hybrid 16mm
Great padel, it has great power and pop, and is soft like butter on the volleys and with dinks, all round definitely worth its price tag and hype. The service from this company was out of this world, and I will definitely be buying all my pickleball equipment from Chris and Team at Pickl’d. 10/10 experience.
TravisVerified buyerNovember 2026
Luzz Inferno2 M1 Dawn Pickleball Paddle
Top paddle. Huge fan of the incredibly gritted surface which suits my Lord of the Spin game. Has a lovely pop for net work.
BobbyVerified buyerNovember 2026
Luzz Cannon XPP Pickleball Paddle

Reviews are collected by Judge.me after an order. Every review on a product also sits on that product's own page.

Every review below is from a real Pickld customer, verified by Judge.me. We don't filter, we don't cherry-pick, we don't pay for stars. If something we sold you wasn't right, we want to hear it, and reading every reply.

Ben & Chris
Pickld · Sydney