Privacy Policy

Privacy Policy

Effective Date: July 2024

At Pickld, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website or using our services.

1. Information We Collect
We collect personal and non-personal information to enhance your experience and fulfill your orders.

1.1 Personal Information
When you create an account, place an order, or contact us, we may collect the following details:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (processed securely through third-party providers)


1.2 Non-Personal Information
We may collect technical data to improve our website and services, including:

  • IP address
  • Browser type
  • Device type
  • Pages viewed and interaction on the site


2. How We Use Your Information
The information we collect is used to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate updates, promotions, and offers (with your consent)
  • Improve our website and services
  • Ensure security and prevent fraud


3. Sharing Your Information
We value your privacy and will never sell your personal information. However, we may share your information with trusted third parties to provide services, including:

  • Payment processors for secure transactions
  • Shipping carriers for order delivery
  • Service providers for website hosting, analytics, and marketing

All third parties we work with are obligated to protect your data and use it only for the intended purpose.

4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

  • Recognize repeat visitors
  • Remember your preferences
  • Monitor website performance and usage trends

You can manage cookie preferences through your browser settings.

5. Data Security
We take data security seriously and implement industry-standard measures to protect your personal information. While we strive to ensure your data's safety, no method of transmission or storage is 100% secure. Please contact us immediately if you suspect any unauthorized access to your account.

6. Your Rights
You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications at any time
  • Request a copy of your data or ask us to delete it, subject to legal obligations

To exercise your rights, please contact us at support@pickld.com.au.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies when visiting.

8. Children’s Privacy
Pickld does not knowingly collect personal information from children under the age of 13. If we become aware of such data being collected, we will delete it immediately.

9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this page periodically for updates.

10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Pickld
Email: support@pickld.com.au

By using our website and services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Pickld!

At Pickld, our mission is to make Pickleball as accessible as possible!

To help you on your way, all orders can be collected at any SUNS Pickleball Session at the locations below:

Asquith Girls High School

Stokes Ave, Asquith NSW 2077

Turramurra High School

104 Maxwell St, South Turramurra NSW 2074

PCYC Hornsby / Ku-ring-gai

1 Park Ln, Waitara NSW 2077

Berowra District Hall

41 Berowra Waters Rd, Berowra NSW 2081

Pick-up Location

Shop 1/599-601 Pacific Hwy, Mount Colah NSW 2079